How long will my order take?

The typical lead time is stated on the light box on the first page of the website.RTS items usually ship within the week.

Can I get a rush order?

Unfortunately I am unable to offer  rush items at the moment.

Why can't I shop now?

In order to maintain a work/ life balance and to keep things on schedule, my shop openings can vary. Please check my instagram for details of my next opening or sign up for emails.

Shop opening times and turnaround will be displayed on the initial pop-up.

How long do they take to ship?

**DUE TO COVID/BREXIT POSTAL SERVICES ARE DELAYED**

 

I use Royal Mail to ship my items. International orders, if you require a signature on delivery, please add this to the notes section in the cart.


UK - I use a signed for service.

US/Rest of the world - I use first class tracked. You should receive you item within 5-10 working days.

Once the item has been dispatched I am unable to make any changes to the delivery address.

 

I am not responsible for delays in shipping.

Can I customise my order?

You can switch out sequin colours on all ears at no extra cost. 

Please contact me before placing your order.

Will I get the ears in the picture?

Short answer is probably not. I create each set from scratch and no two sets are the same. Gem style, placement, sequin shade and bow colouring will vary from set to set.

Headband sizing?

All the headbands used are one-size-fits-most. The width of the band varies depending on the ear size chosen.

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Ear sizing?

I offer two sizes of ears Adult & Child.

The 'Adult' size are 3.5”.

The 'Child' size are 3”.
 

The 'Baby' size are 2.5" and are special request only.

 

Sizes are approximate.

Ear sizing?

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